Refund Policy

Return & Exchange

You can return products within 7 days from the date you receive them. and we’ll refund the full cost of the item minus restocking fee & shipping charges.

The following returns policy is applicable to all items.

In general, an item may be eligible for return for the following conditions:

• Product was delivered in a physically damaged condition.
• Has missing parts or accessories.
• Is different from what was ordered.
• Is different from its description on the product detail page.

To be eligible for return:

• All items must be returned in their original condition, with original accessories & fittings and in the original manufacturer’s box/packaging as delivered to you.
• Products need to have a receipt or proof of purchase.
• Products must be unused and in the same condition as received.

Further, please note:

• Products marked as "non-returnable" on the product detail page cannot be returned.
• In some cases, items may not be eligible for a return, including cases of buyer's remorse such as incorrect model or colour of product ordered or incorrect product ordered.
• We do not refund shipping or freight charges on any returns.
• Clearance / Sale items are not eligible for return.
• There is a 20% restocking fee for returned items.
• If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address, you will be charged a penalty that may include, but is not limited to extra shipping charges. Please proofread your order information before finalizing.

Exchange

• For damaged items, we can offer a “free replacement” only if the product is delivered in a damaged condition I.e. Dots, lines, scratches. The customer needs to request the free replacement within 7 days of the delivery of the item and submit the supporting images and videos as requested. All other damages requests will be classified as "customer damage".